New Patients

Register as a New Patient

The doctors welcome new patients who live within our practice area.  As it often takes sometime for records to be forwarded from your former practice all newly registered patients will be asked to complete a health questionnaire. Where possible please hand in a copy of your current repeat prescription.  This will help us to process any prescription requests that you may have in a timely and efficient manner. 

Please contact reception for a Registration Pack or complete our online registration form below...

Temporary Patient Registrations

If you are ill while away from home or if you are not registered with a doctor but need to see one you can receive emergency treatment from the local GP practice for 14 days. After 14 days you will need to register as a temporary or permanent patient.

You can be registered as a temporary patient for up to three months. This will allow you to be on the local practice list and still remain a patient of your permanent GP. After three months you will have to re-register as a temporary patient or permanently register with that practice.

To register as a temporary patient simply contact the local practice you wish to use. Practices do not have to accept you as a temporary patient although they do have an obligation to offer emergency treatment. You cannot register as a temporary patient at a practice in the town or area where you are already registered.

Non-English Speakers

These fact sheets have been written to explain the role of UK health services, the National Health Service (NHS), to newly-arrived individuals seeking asylum. They cover issues such as the role of GPs, their function as gatekeepers to the health services, how to register and how to access emergency services.

Special care has been taken to ensure that information is given in clear language, and the content and style has been tested with user groups.

Open the leaflets in one of the following languages:

Disabled Patient Facilities

Clarence Medical Centre is a purpose-built surgery, with consulting rooms spread over two floors. All consulting rooms are accessible by wheelchairs due to the availability of a patient lift as well as the public staircase. 

Access to the main entrance is possible by ramps from West Kinmel Street and from the surgery car park, which also has dedicated disabled parking bays.

Hearing loops are in place. 

Ty Elan Surgery is all on the ground floor and is entirely wheelchair accessible. In addition there are greater parking facilities with disabled bays, immediately in front of the surgery and adjacent pharmacy. Hearing loops are also in place.