COVID-19 Surgery Statement


Due to the Coronavirus Pandemic and to protect our patients we have made fundamental changes to the services we deliver. The most important message we can give to patients is that IF YOU HAVE FLU LIKE SYMPTOMS, FEVER OR COUGH PLEASE DO NOT ATTEND THE SURGERY.  THIS INFORMATION IS NOW APPLICABLE IRREVELENT OF ANY FOREIGN TRAVEL. 

Our primary aim is to reduce the amount of footfall in to the surgery. We will be doing many of our consultations via phone or video calling. For video calling to work you will need a smart phone and the surgery will need to have a current mobile number for you.  Please ensure the PCA team member you speak to has your current number. 

If you feel you require medical attention please ring the surgery on 01745 350680 for our PCA team to arrange for a clinician to contact you. If the clinician advises you to come to the Surgery for a face to face consultation, please come through the gates in the Surgery car park. Please be aware that whilst in the surgery, a fluid-resistant face mask will need to be worn at all times.  A receptionist will then ask for your details, determine who your appointment is with and arrive you on the system. On entering the surgery, please make your way directly to the seating area following the social distancing measures we have put in place.

Please be aware that we do not take repeat prescription requests over the phone. Your prescription can be ordered using our online ordering service, My Health Online or via your local pharmacy.

If you have not already done so, please contact the surgery to nominate a pharmacy for you to collect your prescription. All prescriptions will now be sent straight to a pharmacy.  

These changes will remain in place for the foreseeable future.

Social Distancing

We would like to stress the importance of social distancing. It has been recommended that people stay 2 metres away from each other.  To aid with this we have placed markers on the floor inside the reception waiting area and instigated a one way system.  Additionally we have painted yellow dots to guide you and remind you of this both outside the practice and outside our neighbouring pharmacy.

Please take note of the signs and markings that are there to assist you.  Thank you for your understanding during this time.

For up to date information please follow the following links:  

COVID-19 - Latest Information

COVID-19 - Guidlines for testing in Wales

Patient Information - Public Health Wales


Age Cohorts & Vaccines

The Joint Committee on Vaccination and Immunisation (JCVI) and the Medicines and Healthcare products Regulatory Agency (MHRA) has recommended that under-30s in the UK are offered an alternative Covid vaccine to the AstraZeneca jab.

To ensure age groups within the remainder of the adult population receive the most clinically appropriate vaccines, we will be sending appointment invitations based on our delivery of vaccines from now until the end of July.

This will mean that some people aged 18-29 may be offered vaccination earlier than some older individuals.

To ensure our vaccine supply is administered as quickly as it is received, we will continue to run two streams for those aged 18-49.

One will deliver the Pfizer vaccine to those under the age of 30, and one will deliver the Oxford AstraZeneca vaccine to those aged between 30 and 49.

We are adopting this pragmatic approach to ensure vaccines are not left for long periods unused.

Those aged under 30 who have already received a first dose of the Oxford AstraZeneca vaccine for health reasons will continue to receive a second dose of the same vaccine at the due time, as there have been no serious adverse events attributed to second doses of the Oxford vaccine.

This is all consistent with advice from the Joint Committee on Vaccination and Immunisation (JCVI) and the Medicines and Healthcare products Regulatory Agency (MHRA).

We remain on course to offer vaccination to the remaining adult population well before the Welsh Government’s end of July milestone. Although there is currently some variation in the per cent of people vaccinated in each cohort in different local authority areas, we can see from appointment bookings for the next few weeks that this variation evens out. 

This variation is a result of the population size of individual cohorts in each local authority area, the amount and type of vaccine received, and the need to offer an alternative first dose vaccine to the Oxford AstraZeneca vaccine to those aged under 30, in line with guidance from the advice from the Joint Committee on Vaccination and Immunisation (JCVI) and the Medicines and Healthcare products Regulatory Agency (MHRA).

COVID-19 vaccination status letters

We will not be providing letters that state your Covid-19 vaccination / infection status.  Please follow the link below for information on how to obtain a Covid-19 NHS pass.

Covid-19 NHS Pass (Wales)

Using your Covid-19 NHS Pass for Travel abroad.

COVID-19 antiviral and antibody treatments Info

Some people are now eligible to receive antiviral and antibody treatments for NHS patients at greater risk from severe COVID-19. 

There are 2 ways in which you can receive antiviral treatments: 

• as part of your standard care if you are at highest risk of severe COVID-19 and extremely vulnerable

• through a UK wide antiviral study called PANORAMIC available to COVID-19 positive patients over 50 or 18-49 with underlying health conditions 

Antivirals will be used alongside the vaccine, which still remains our most effective tool.

To find out whether you are eligible for COVID-19 treatments or participation in a UK-wide antiviral study visit

COVID-19 Pfizer Vaccination appointments

Are you under 40 and still awaiting your Pfizer Covid-19 vaccination? you can book your 1st or 2nd Pfizer appointment by following the link below:

Mask Exemption

The surgery will NOT be providing exemption letters for the wearing of face coverings.  Please follow the guidance set out on the government website:

COVID-19 Survey

The national longitudinal study is aiming to understand how the ongoing coronavirus pandemic has impacted on the mental health and emotional wellbeing of people across Wales.

For more information and to access a quick survey, please follow the link below: