COVID-19 Surgery Statement

COVID-19

Due to the current Coronavirus Pandemic and to protect our patients as of Friday 13th March we are making fundamental changes to the services we deliver. The most important message we can give to patients is that IF YOU HAVE FLU LIKE SYMPTOMS, FEVER OR COUGH PLEASE DO NOT ATTEND THE SURGERY.  THIS INFORMATION IS NOW APPLICABLE IRREVELENT OF ANY FOREIGN TRAVEL. 

At the moment our primary aim is to reduce the amount of footfall in to the surgery. We will be doing the majority of our consultations via phone or video calling. For video calling to work you will need a smart phone and the surgery will need to have a current mobile number for you.  Please ensure the PCA team member you speak to has your current number.  If you feel you require medical attention please ring the sugrery on 01745 350680 for our PCA team to arrange for a clinican to contact you.

If you have not already done so, please contact the surgery to nominate a pharmacy for you to collect your prescription. All prescriptions will now be sent straight to a pharmacy. 

These changes will remain in place for the foreseeable future. 

Social Distancing

We would like to stress the importance of social distancing. It has been recommended that people stay 2 metres away from each other.  To aid with this we have painted some yellow dots to guide you and remind you of this whilst you are queueing, both outside the practice and outside our neighbouring pharmacy.

Please take note of the signs and markings that are there to assist you.  Thank you for your understanding during this time.

For up to date information please follow the following links:  

COVID-19 - Latest Information

COVID-19 - Guidlines for testing in Wales

What to do if you have symptoms of Coronavirus

You should stay at home for 7 days if you have either:

  • a high temperature
  • a new continuous cough

Do not go to a GP surgery, pharmacy or hospital. You do not need to contact 111 to tell them you're staying at home.

If you have need to stay at home follow the self-isolation advice.

You should only contact 111 if:

  • you feel you cannot cope with your symptoms at home
  • your condition gets worse
  • your symptoms do not get better after 7 days